Frequently Asked Questions
Everything you need to know about shopping with Black Sheep.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary based on destination.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, Black Sheep ships to over 50 countries worldwide. Shipping costs and delivery windows will be calculated at checkout based on your location.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Most of our hardware and premium goods come with a 1-year limited manufacturer warranty against defects. Please check the specific product page for detailed coverage info.